Privacy Policy

The controller of personal data within the meaning of national and European legislation is:

ARCTIC FOX s.r.o. with its registered office at Václavské náměstí 773/4, 110 00 Prague 1, ID No.: 24845841, Tax ID No.: CZ24845841, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 179811.

If you have any questions regarding the processing and protection of your personal data, you can contact us by e-mailing info@kanken.shop.

Legal reason for processing personal data
The legal reason for processing your personal data is the fact that such processing is necessary for the fulfillment of the contract between you and the controller or for the implementation of measures by the controller before concluding such a contract within the meaning of Article 6 (1) (b) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter the “Regulation").

The legal reason for processing your personal data is your consent given to this controller within the meaning of Article 6 (1) (a) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter the “Regulation").

Purposes, legal titles and period of retention of personal data
If you order goods from the e-shop www.kanken.shop, we will process your personal data in order to process your order (shipping the ordered goods, making payment, invoicing or complaints) based on the legal title of the contract. We will not be able to process the order without processing your personal data.

For these purposes, we process the following personal data: name, surname, delivery and billing address, telephone number, e-mail address. We process the personal data obtained in this way for the period imposed by Act No. 235/2004 Coll., on Value Added Tax, Section 35 (2), as amended.

If you are a customer of the e-shop www.kanken.shop, i.e. you have completed the registration, we process your personal data for marketing purposes of ARCTIC FOX s.r.o., i.e. mainly for the purpose of offering other goods from the offer on www.kanken.shop, based on the legal title of the legitimate interest of the controller.

Period of personal data retention
For these purposes, we process the following personal data: e-mail address, name and surname, data related to shopping habits. We process this personal data for the duration of the business cooperation, but no longer than 3 years from its termination, or until the revocation of your consent to the processing of personal data.

You can unsubscribe from mailing any time either by using a business message or by sending an e-mail with a request to unsubscribe to info@kanken.shop

If you write to us via the contact form, online chat or to a specific e-mail address, we shall not further process your personal data and use it only for the purpose of handling your questions, requests or suggestions. If you are a job seeker, we process personal data from the recruitment documentation with your consent in order to offer employment in our company. We process such personal data until the withdrawal of consent, but no longer than 3 years.

Other recipients of personal data
We use all personal data obtained from customers exclusively for the internal needs of the company, we protect the data against misuse and we do not provide them to third parties without a prior notice or your consent.

Exceptions are external companies that provide support services to us (e.g. transport, payments or the development of the e-shop www.kanken.shop) and state authorities. We may or must provide your personal information to these companies to the minimum extent necessary for the smooth execution of the order or the operation and improvement of the purchasing process.

These are in particular the following activities:
In order to pay for the order online (payment card, button, transfer), we pass personal data onto the service provider regarding the processing of payments, (Československá obchodní banka, a.s. (ČSOB)),

In order to deliver the goods by contracted carriers, we pass your personal data onto:

• Balíkobot, s.r.o., ID No.: 06283799, Revoluční 16, 110 00 Prague 1
• Direct Parcel Distribution CZ s.r.o., Říčany u Prahy - Modletice 135, postal code 251 01, ID No.: 61329266, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 52346, as a delivery company
• General Logistics Systems Czech Republic s.r.o.,
  registered in the Commercial Register maintained by the Regional Court in Brno, Section C, File 66184, with its registered office at General Logistics Systems Czech Republic s.r.o. Průmyslová 5619/1, 586 01 Jihlava ID No.: 260 87961, Tax ID No.: CZ 260 87 96
• Geis CZ s.r.o. Zemská 211 / I, 337 01 Ejpovice, Rokycany district. VAT No.: CZ44567359, ID No.: 44567359. File number in the Commercial Register: C 14475 maintained by the Register Court in Pilsen
• Zásilkovna s.r.o., Lihovarská 1060/12, 190 00 Prague 9, ID No.: 28408306, Tax ID No.: CZ28408306. Company registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 139387

Other recipients of your personal data will be entities providing marketing services and personalized advertising for the controller:

• Facebook, (Facebook.com), Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor Dublin 2, Ireland, No. IE9692928F
• Google, Google Analytics, Google Adwords, Google Adform (Google Czech Republic, s.r.o.), Stroupežnického 3191/17, Prague 5, 150 00, ID No.: 27604977
• cz, (Heureka Shopping s.r.o.), Karolinská 650/1 186 00, Prague 8 - Karlín. Czech Republic, ID No.: 02387727
  
  

In order to send a business message, develop the e-shop www.kanken.shop and its purchasing process, external developers from the following company have access to your personal data:

FG Forrest, a.s., Pernerova 635/57, 186 00 Prague 8. ID No.: 25290568. Tax ID No.: CZ25290568, which provides distribution.

If necessary for the investigation of the illegal use of our services or for the purposes of legal proceedings, the data may be passed onto criminal investigation authorities. We contractually require from all of these service providers to process your personal data in accordance with the terms of personal data protection and applicable legislation.

Rights of the data subject
Under the conditions set out in the regulation, you have the right to request access to your personal data from the controller, the right to correct or delete your personal data, or restrict their processing, the right to object to the processing of your personal data, and the right to portability of your personal data.

With regard to sending business messages and performing other marketing activities by the controller, you have the right to revoke the consent to the processing of your personal data given to the controller at any time. However, this does not affect the lawfulness of the processing of your personal data prior to such withdrawal of consent. You can revoke your consent to the processing of personal data by emailing your request to info@kanken.shop

If you believe that we do not handle your data adequately and in accordance with legal standards, you have the opportunity to file a complaint with a supervisory authority, which is the Office for Personal Data Protection.

Statistical data
If you use our website, we collect statistics about your activity which we use to improve our services.

Google Analytics
This service from Google Inc. ("Google") enables the analysis of our e-shop. The information generated by the use of our website is transmitted to Google's servers, where it is then stored. Google uses this information to analyze user behaviors on our site and then provides it to us.

Click, Adwords
These services are marketing tools that allow us to offer our services to new or existing customers. They are provided by Google or Seznam. In order for the services to work properly, they use cookies.

Use of cookies
The buyer agrees to the storage of the so-called cookies on his/her computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase contract without storing the so-called cookies on the buyer's computer, the buyer may revoke the consent under the previous sentence at any time. See more about cookies.